Frequently Asked Questions
What payment methods does PayStubDepot accept?
PayStubDepot accepts major credit and debit cards through our secure online checkout. Available payment options are displayed at checkout, allowing you to choose the method that works best for you. Payment is processed securely, and your pay stub is available after your order is completed.
When and how will I receive my pay stub?
Your pay stub is available immediately after purchase as a downloadable PDF. You’ll also receive a copy by email. If you don’t see the email, check your spam or junk folder.
Do I need special paper to print my pay stub?
No. You can print your pay stub on standard printer paper. For best results, use regular 8.5 × 11-inch paper and make sure the entire pay stub is clear and readable.
Can I preview my pay stub before I buy it?
Yes. You can preview your pay stub before you buy it. Review your information and calculations, and change the layout at any time during the process until everything looks right.
What is your return policy?
All sales are final. Due to the nature of the service and instant delivery of digital products, we do not offer refunds once a purchase has been completed.
What if I make a mistake on my pay stub?
If you notice an error after generating your pay stub, simply contact us via email. Our team will review your request, make the necessary corrections, and send you an updated version promptly.
Are pay stubs legal documents?
A pay stub can be a legitimate record when it contains accurate, truthful information or is created by someone authorized to issue it.
Will the taxes and Year-to-Date (YTD) information be accurate?
Yes, our pay stub calculator uses up-to-date federal and state tax tables to ensure that all calculations, including taxes and YTD figures, are accurate and reliable.
How can I contact you?
You can reach out to us by email or through our Contact Us form available on the website. Our support team typically responds within 24 to 48 hours.
What about last year’s pay stubs?
You can generate pay stubs for previous years as well. The system will calculate taxes and YTD information based on the appropriate data for that specific year, ensuring accuracy.
What about security?
How is the price calculated?
The first pay stub is priced at $7.95. Additional pay stubs are offered at discounted rates through a sliding scale, making it more cost-effective when generating multiple pay stubs. For example, 10 pay stubs are available for $49.95.
What if I don’t receive my pay stub?
Still have any queries? Let’s get in touch